Book a Private Chauffeur

Three quick steps: enter your pickup, drop-off, date & time and choose your vehicle → add your rider info → confirm and pay securely. You’ll instantly receive a confirmation email with your LUX reservation code, and our team is notified the moment you book. Your professional chauffeur is assigned 24–48 hours before pickup — and if your trip starts within the next 24 hours, don’t worry: we assign it right away. We never miss a trip. Need stops along the way? Use the Add stop button.

Yes — switch on Add Return Trip and pick your return date and time. You save 5% versus booking two separate rides, and you’ll get two confirmation codes: one for the outbound, one for the return. The return route is reversed automatically.

You have two great options:

1 · Meet & Greet — your chauffeur meets you inside baggage claim holding a greeting sign with your name. The Meet & Greet fee covers airport parking, a luggage cart, and the in-terminal greeting service — no other hidden fees.

2 · Complimentary curbside pickup — don’t want to pay extra? We’ve got you covered. Curbside skips the entire LAX rideshare kiosk and the LAX-it lot — you do NOT need a shuttle to reach your vehicle. We already track your flight, but smooth communication makes it seamless: message your chauffeur when you land, when you’re waiting at the carousel, and at each step. Flying international? Let your chauffeur know you’re in the immigration line — LAX has free Wi-Fi, and you can reach your chauffeur over WhatsApp or iMessage (most of our chauffeurs use WhatsApp).

When you step outside, you’ll see the giant white pillars marked with your terminal number and a letter — land at Terminal 4 and you’ll see pillars 4A, 4B, 4C… At Tom Bradley International, pillars are labeled B1 to B10. Send your chauffeur your pillar and he’ll time his approach from the airport staging area straight to you — skipping the LAX traffic entirely.

An inside-terminal greeting with your name displayed on a sign, up to one hour of airport waiting time, terminal parking, and a luggage cart — nothing else, no hidden fees. When you select Meet & Greet, you can also enter the exact name you’d like displayed on the greeting sign. Recommended for international arrivals or travelers without mobile service.

All of them — LAX, John Wayne / Santa Ana (SNA), and every major Southern California airport. Add your airline and flight number when booking and we monitor your flight, so delays are never a problem.

We highly recommend Hourly service — six hours is the sweet spot for most events. Your clock starts at the pickup time you select, with your chauffeur already waiting outside your hotel or home — never from our garage. Unlike companies that bill garage-to-garage and waste two of your hours, we simply don’t do that.

With hourly, your chauffeur stages on site for the entire event. Have a parking or VIP pass? Your chauffeur stands by at the closest possible spot — exactly how we work with productions, VIPs, celebrities, and high-profile clients. No pass? Totally fine: your chauffeur parks at the nearest staging spot to the venue, whether it’s SoFi Stadium, a Dodger game, or any major event.

We do accept one-way transfers home from events, and our chauffeurs always do their best to coordinate a meeting point — but with road closures at high-demand events, that can mean a half-mile to a mile-and-a-half walk. Hourly service rarely requires any walking at all. Book Hourly Service

Absolutely — it’s one of our specialties. Popular routes include Los Angeles ↔ Las Vegas, Los Angeles ↔ San Diego, Los Angeles ↔ Santa Barbara, Los Angeles ↔ Fresno, Los Angeles ↔ Bakersfield, La Jolla ↔ Los Angeles / Beverly Hills, and Los Angeles ↔ Arizona — and we serve every city pair in between. For the most comfortable long-distance experience we recommend the Cadillac Escalade, especially with four or more passengers; for six or more, the Mercedes Sprinter is the way to go. We accept all bookings.

Our Comfort rides are premium sedans — think Tesla, Lexus ES, or in some cases Toyota. Every vehicle in our fleet is stocked with branded FIJI water (glass-bottled water on select Escalade reservations), gum, tissues, and wipes.

All of our chauffeurs are professional, top-notch, and every single reservation is treated as VIP — that’s our standard. As a company service tier, Cadillac Escalade reservations carry our VVIP protocol: it’s the vehicle we highly recommend for high-profile clients, and its chauffeurs — like our Luxury SUV chauffeurs — are additionally trained in hospitality service. Same care for every guest; the Escalade simply carries our highest level of service.

Yes — we operate on Nuna car seats, and roughly 99% of reservations go out with Nuna in the vehicle. On rare high-demand days we may substitute an equally premium alternative. Every seat is professionally installed before your trip unless you request otherwise. Booking more than one car seat? We install them so each parent can sit beside a child — never side by side — except in Sprinter bookings, where the extra space lets parents monitor both children comfortably.

Payments are processed securely and safely by our provider Helcim — we never store any credit card data, and every transaction is fully encrypted end to end. One important tip: on the secure payment popup at the end, make sure your billing first name, last name, and billing address match your card’s billing information exactly — a mismatch is the most common reason a transaction gets declined. Not ready to pay? Choose Save my quote for later and we’ll email you a payment link that confirms your booking whenever you’re ready.

Never — gratuity is completely optional, never mandatory or required. If you loved the service, 20% is always appreciated — or any amount you’d wish to continue with. You can add it during booking or any time after your ride.

More than 24 hours before pickup: you’re eligible for a refund — the full amount, or up to 50% depending on the scenario.

Within 24 hours of pickup: you never lose your money with us. We may not refund to your original payment method, but you receive the full amount as credit toward a future reservation. Our billing team is flexible and reviews every case individually — reach them at billings@lux4rides.com. Where a refund back to your card is approved, a 5% transaction fee may be deducted — that fee is charged by the card processor, not by us.

Our concierge team handles everything personally — call or text 424-209-8001 or email vip@lux4rides.com with your LUX code.

Our platform operates on Helcim’s secure payment network. By completing a payment you confirm you are the authorized cardholder, or expressly authorized to use the card. Unauthorized or fraudulent card use is strictly prohibited and may lead to serious legal consequences — we reserve all rights to capture and verify identity information on any transaction to protect our clients and our business.